| 5 star | 80% | |
| 4 star | 11% | |
| 3 star | 3% | |
| 2 star | 1% | |
| 1 star | 5% |
Customer Images
1-10 of 5572 reviews
| 5 star | 80% | |
| 4 star | 11% | |
| 3 star | 3% | |
| 2 star | 1% | |
| 1 star | 5% |
Customer Images
✓ Compatible device
iPhone Air
iPhone 17, 17 Pro, 17 Pro Max
iPhone 16, 16 Plus, 16 Pro, 16 Pro Max
iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
iPhone SE3 (2022)
iPhone 13, 13 Pro, 13 Pro Max, 13 Mini
iPhone 12, 12 Pro, 12 Pro Max, 12 Mini
iPhone 11, 11 Pro, 11 Pro Max
iPhone SE2 (2020)
iPhone XR, iPhone XS, XS Max
(Recommended iOS version: iOS 13.3 or later)
! Incompatible Device
iPhone purchased from mainland China
iPhone purchased from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)
✓ Compatible device
Galaxy S26 5G, S26 Ultra 5G, S26+ 5G
Galaxy S25 5G, S25 Ultra 5G, S25+ 5G
Galaxy S24 5G, S24 Ultra 5G, S24+ 5G, S24 FE
Galaxy S23 5G, S23 Ultra 5G, S23+ 5G
Galaxy S22 5G, S22 Ultra 5G, S22+ 5G
Galaxy S21 5G, S21 Ultra 5G, S21+ 5G
Galaxy S20, S20+, S20 Ultra 5G
Galaxy Note 20, Note 20 Ultra, Note 20 Ultra 5G
Galaxy Note 20+, Note 20 FE, Note 20 FE 5G
Galaxy Fold, Z Fold 2, Z Fold 3, Z Fold 4 5G, Z Fold 5, Z Fold 6, Z Fold 7
Galaxy Z Flip, Z Flip 3 5G, Z Flip 4 5G, Z Flip 5, Z Flip 6, Z Flip 7
Galaxy A23 5G, A35 5G, A54 5G, A55 5G
! Incompatible Device
All Samsung S20 FE/S21 FE models
S20/S21 and Galaxy Z Flip 5G from USA
Note 20 Ultra and Galaxy Z Fold 2 from USA and Hong Kong
✓ Compatible device
Pixel 9, 9Pro, 9Pro XL
Pixel 8, 8Pro
Pixel 7, 7Pro
Pixel 6, 6a, 6Pro
Pixel 5, 5a
Pixel 4, 4a, 4XL
Pixel 3, 3XL
Pixel 3a, 3aXL
! Incompatible Device
Pixel 3 models manufactured from Australia, Taiwan, and Japan
Pixel 3 models bought from US or Canadian carriers other than Sprint and Google Fi
Pixel 3a models bought in South East Asia and with Verizon service
If you have any questions or concerns, please contact us at [email protected].
Never run out of signal, 5g almost everywhere i went. Amazing coverage.
Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed strong 5G connectivity and reliable coverage throughout your trip. It means a lot to us that you had such a smooth experience. We look forward to keeping you connected on your future travels!
Great, cheap, easy to configure and top up 🙂
Thank you so much for your kind feedback! 😊 We’re really glad to hear you found it great, affordable, and easy to use. Making things simple and convenient for our customers is always our goal. We truly appreciate your support and look forward to serving you again!
eSimJapan is quite easy to use. For people using the service with Android, you can use Google Lens to open the QR code from the device you are activating the eSIM on.
Thank you for your valuable feedback. We’re delighted to know that you found your experience easy to use and fantastic.
easy activation, no problem with signal reception
Thank you for your feedback! 😊
We’re glad to hear that the activation was easy and that you experienced no issues with signal reception. It’s great to know everything worked smoothly for you. We appreciate your support and look forward to serving you again on your future travels! ✈️
My eSim experience has been great. The procedures to get connected before my trip and getting connected after landing has been flawless so. I’ll definitely use your service again in the future the next time I visit and even highly recommend your service to friends and family in the future.
Thank you so much for your kind words! 😊
We’re thrilled to hear that your eSIM experience was seamless—from getting set up before your trip to staying connected after landing. Providing a smooth and hassle-free experience is exactly what we strive for.
It means a lot to us that you plan to use our service again and recommend us to your friends and family. We truly appreciate your support and look forward to serving you on your future travels! ✈️
The price was very reasonable for the peace of mind it offered. Considering my regular mobile provider would have asked me for more than double for the same period of time. Before activating the SIM I contacted customer services on WhatsApp to clarify a few points and the response was quick, in depth and very helpful even going so far as to follow up with some helpful clarifying points after I thought we were already finished. The service was robust and throughout my time in Japan I had no issues with download speed or accessing the data I needed. I would easily recommend this to anyone and will be using this service again if I ever make it back to Japan. Thank you for helping make my trip simple and safe.
Thank you so much for your wonderful 5-star review! We’re truly glad to hear that you found our pricing reasonable and that it gave you peace of mind during your trip.
It’s great to know our customer support team was able to assist you promptly and thoroughly, and that you had a smooth experience with reliable service throughout your time in Japan.
We really appreciate your recommendation and look forward to serving you again on your future travels. Thank you for choosing us!
Reliable and fast!
Thanks so much for your feedback! 😊 We’re happy you had a reliable and fast experience with our eSIM services. We’re always here to support you.
Thank you so much for your 5-star rating! We truly appreciate your support and are glad you had a great experience with us. We look forward to serving you again soon.
Thank you so much for your 5-star rating! We truly appreciate your support and are glad you had a great experience with us. We look forward to serving you again soon.
Both my wife and I couldn’t iMessage consistently. The iPhone would recognize some but most of the numbers in our contacts could not be texted. Some numbers wouldn’t work if we tried to text the number individually but would if it was part of a group text. Customer service was very responsive and tried to be helpful. Various solutions suggested but in the end, I was told it’s a problem all eSIM carriers have with the iPhone. I won’t be using an eSIM in the future but give a 4 because customer service was very responsive. The eSIM connectivity via 4G and 5G was excellent and using other communication apps like LINE worked fast and reliably. Just couldn’t iMessage which is our main form of texting and sending photos/videos while traveling.
We apologize for the inconvenience during your trip due to iMessage.
For your future trips, please select only your email address to use iMessage with our eSIMs.
Kindly note that when you send messages using your email address, your friends or family members will still see your contact number and name and know its you.
Secondly, When they reply, the messages will be received on your phone, not your email.