How do I know whether I am using a new eSIM or my original SIM?
Check which SIM is selected for [Mobile Data] or [Cellular Data]. If your eSIM is selected, your phone is using the new eSIM for internet access.
How to check on iPhone
- Open [Settings] > [Cellular] or [Mobile Service].
- Select our eSIM for [Cellular data/Mobile data]
How to check on Samsung
- Go to [Settings] > [Connections] > [SIM manager]
- Select our eSIM for [Mobile data]
How to check on Google
- Go to [Settings] > [Network & Internet] > [SIMs]
- Select our eSIM and turn on [Mobile data]
- Choose “Use eSIM”
Tip
You can rename your eSIM label, for example “Japan eSIM,” to make it easier to identify in your settings.
Still need help? Reach out to our team directly.

