How do I activate my eSIM plan on my phone?
After your purchase is complete, you will receive a QR code by email. You can install the eSIM by scanning the QR code or by entering the activation details manually. Install the eSIM while connected to a stable Wi-Fi network.
Before you start
- Make sure your phone supports eSIM and is carrier-unlocked.
- Connect to stable Wi-Fi.
- Do not delete the eSIM after installation, as most eSIMs cannot be reinstalled.
Apple
A. Quick installation for iOS 17.4 or newer
- Open the QR voucher we sent via email.
- Click the link located below the sentence “iOS 17.4 or newer?”.
B. Activate by Scanning the QR Code
- Go to [Settings] > [Cellular/Mobile Service] > [Add eSIM].
- Scan the QR code you received via email.
- Your eSIM plan will be activated automatically once the details are set.
C. Activate by Entering Manual Information
- Go to [Settings] > [Cellular/Mobile Service] > [Add eSIM].
- Tap [Use QR code].
- Click [Enter Details Manually].
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Enter the ‘SM-DP+ Address’ and ‘Activation Code’ provided in the email.
Please make sure you don’t paste with https:// or http://.
- Your eSIM plan will be activated automatically once the details are set.
Samsung
A. Activate by Scanning the QR Code
- Go to [Settings] > [SIM Manager] > [Add eSIM].
- Tap [Scan QR code].
- Scan the QR code you received via email.
- Your eSIM plan will be activated automatically once the details are set.
B. Activate by Entering Manual Information
- Go to [Settings] > [SIM Card Manager] > [Add eSIM].
- Tap [Scan QR code] > [Enter activation code].
- Click [Enter Details Manually].
-
Enter the ‘Activation Code’ provided in the email.
Please make sure you don’t paste with https:// or http://.
- Click [Add].
- Your device will automatically start the activation process. Follow the on-screen instructions to complete the installation.
A. Activate by Scanning the QR Code
- Go to [Settings] > [Network & Internet] > [SIMs].
- Select [+Add SIM] > [Download a new eSIM].
- Scan the QR code you received via email.
- Confirm your eSIM by tapping [Download] in the lower-right corner of your screen.
B. Activate by Entering Manual Information
- Go to [Settings] > [Network & Internet] > [SIMs].
- Select [+Add SIM] > [Download a new eSIM].
- Tap [Need help?] > [Enter it manually].
-
Enter the ‘Activation Code’ provided in the email.
Please make sure you don’t paste with https:// or http://.
- Your device will automatically start the activation process. Follow the on-screen instructions to complete the installation.
Still need help? Reach out to our team directly.

