| 5 star | 80% | |
| 4 star | 11% | |
| 3 star | 3% | |
| 2 star | 1% | |
| 1 star | 5% |
Customer Images


| 5 star | 80 | 80% |
| 4 star | 11 | 11% |
| 3 star | 3 | 3% |
| 2 star | 1 | 1% |
| 1 star | 5 | 5% |
Customer Images



Steven A.
My eSim experience has been great. The procedures to get connected before my trip and getting connected after landing has been flawless so. I’ll definitely use your service again in the future the next time I visit and even highly recommend your service to friends and family in the future.

Matt Meko
If I didn’t have your great service, I would have never been able to get around Japan. Thank you! 🙏🏻


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Check the list below to see if your device supports eSIM.
If your device is not listed, please contact us.
Check the list below to see if your device supports eSIM. If your device is not listed, please contact us.
✓ Compatible device
iPhone Air
iPhone 17, 17 Pro, 17 Pro Max
iPhone 16, 16 Plus, 16 Pro, 16 Pro Max
iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
iPhone SE3 (2022)
iPhone 13, 13 Pro, 13 Pro Max, 13 Mini
iPhone 12, 12 Pro, 12 Pro Max, 12 Mini
iPhone 11, 11 Pro, 11 Pro Max
iPhone SE2 (2020)
iPhone XR, iPhone XS, XS Max
(Recommended iOS version: iOS 13.3 or later)
! Incompatible Device
iPhone purchased from mainland China
iPhone purchased from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)
✓ Compatible device
Galaxy S26 5G, S26 Ultra 5G, S26+ 5G
Galaxy S25 5G, S25 Ultra 5G, S25+ 5G
Galaxy S24 5G, S24 Ultra 5G, S24+ 5G, S24 FE
Galaxy S23 5G, S23 Ultra 5G, S23+ 5G
Galaxy S22 5G, S22 Ultra 5G, S22+ 5G
Galaxy S21 5G, S21 Ultra 5G, S21+ 5G
Galaxy S20, S20+, S20 Ultra 5G
Galaxy Note 20, Note 20 Ultra, Note 20 Ultra 5G
Galaxy Note 20+, Note 20 FE, Note 20 FE 5G
Galaxy Fold, Z Fold 2, Z Fold 3, Z Fold 4 5G, Z Fold 5, Z Fold 6, Z Fold 7
Galaxy Z Flip, Z Flip 3 5G, Z Flip 4 5G, Z Flip 5, Z Flip 6, Z Flip 7
Galaxy A23 5G, A35 5G, A54 5G, A55 5G
! Incompatible Device
All Samsung S20 FE/S21 FE models
S20/S21 and Galaxy Z Flip 5G from USA
Note 20 Ultra and Galaxy Z Fold 2 from USA and Hong Kong
✓ Compatible device
Pixel 9, 9Pro, 9Pro XL
Pixel 8, 8Pro
Pixel 7, 7Pro
Pixel 6, 6a, 6Pro
Pixel 5, 5a
Pixel 4, 4a, 4XL
Pixel 3, 3XL
Pixel 3a, 3aXL
! Incompatible Device
Pixel 3 models manufactured from Australia, Taiwan, and Japan
Pixel 3 models bought from US or Canadian carriers other than Sprint and Google Fi
Pixel 3a models bought in South East Asia and with Verizon service
Check the instructions below to see if your phone is unlocked.
If locked, your local carrier can assist with unlocking it.
Check the instructions below to see if your phone is unlocked. If locked, your local carrier can assist with unlocking it.
If you have any questions or concerns, please contact us at [email protected].
I was happy to continue connected with my loved ones while enjoying my holiday. Thank you for the fast internet connection.
Thank you for your lovely feedback! We’re so happy to hear that you were able to stay connected with your loved ones while enjoying your holiday. We truly appreciate your kind words about our fast internet service and hope to serve you again on your next trip!
Just perfect!
Thank you so much for your wonderful review! We’re thrilled to hear that everything was just perfect. We truly appreciate your support and hope to serve you again in the future!
좋은 경험이었습니다. – It was a good experience.
Thank you for your feedback! We’re happy to hear that you had a good experience. We truly appreciate your support and look forward to serving you again in the future.
Affordable and reasonable price
Thank you for your kind feedback! We’re glad to hear that you found our pricing affordable and reasonable. We always strive to offer the best value to our customers, and your support means a lot to us. We look forward to serving you again!
Great service
Thank you so much for your kind words and 5-star rating! We’re delighted to hear that you had a great experience with our service. Your feedback means a lot to us and motivates our team to keep delivering the best possible support.
Tick every box! Excellent coverage in Osaka area (so far). Good speed too. I used about 0.6 GB a day for navigation, Whatsapp and browsing. Fine choice by any standards, for a good price.
Thank you for the detailed feedback! We’re glad to hear everything is ticking the boxes—from strong coverage in Osaka to good speeds and great value. It’s great to know the plan is supporting your daily usage so well. 😊
We sincerely appreciate your 5-star review! It means a lot to us to know you enjoyed your experience. Thank you for your support, and we can’t wait to serve you again in the future.
Your eSIM worked perfectly throughout my trip. Didn’t have any problems with connecting to the Internet. It was a safe and easy way to have reliable service.
Thank you for sharing your feedback. We are very glad to hear that the eSIM worked perfectly throughout your trip and provided you with a smooth, reliable, and hassle-free connection. It is great to know you found it safe and easy to use.
We appreciate your support and look forward to serving you again on your future travels.
This is my third time to use eSimJapan. I am happy to explore Japan and still connected online.
Thank you for choosing eSimJapan again.
We are really happy to hear this is your third time using our service and that you are staying connected smoothly while exploring Japan. Your continued trust means a lot to us.
If you need any support during your trip, we are always here to help.
I had so much trouble with airalo in the past, but this eSIM has been flawless. After my wife’s phone did an automatic update she lost her Telstra roaming. I got her to add your eSIM to her phone and she is very happy also 😎
Thank you for your kind feedback and the 5-star review.
We are glad to hear the eSIM has been working flawlessly for you and that your wife is now enjoying a smooth connection as well. Your support means a lot to our team, and we are always here if you need any assistance in the future.