Reviews

Explore Customer Reviews on eSIM Plans from ESIMJAPAN.com

4.6
Based on 5,551 reviews
5 star
80
80%
4 star
11
11%
3 star
3
3%
2 star
1
1%
1 star
5
5%

Customer Images

Image #1 from Matt Meko
Image #1 from Matt Meko

Matt Meko

If I didn’t have your great service, I would have never been able to get around Japan. Thank you! 🙏🏻

Image #1 from Matt Meko
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1-10 of 5551 reviews
  1. Fast efficient service. Esim worked as expected. I use this company when I travel abroad as well as my requirements i Japan. Good help desk when required. Full 5 star rating from me.

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    • Thank you so much for your wonderful review! ⭐ We’re delighted to hear that you found our service fast and efficient, and that the eSIM worked exactly as expected.

      It’s great to know that you trust us for your travels abroad as well as your requirements in Japan, and that our support team was helpful when needed. We truly appreciate your 5-star rating! 🙌

      We look forward to serving you again on your future trips. ✈️

  2. Another perfect experience with ESIMJAPAN – super-stable network, easy installation/access, and no issues whatsoever. Will use again next time, and the time after that … and so on! Thank you!

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    • Thank you for your amazing review! 🌟 We’re delighted to hear that you had another perfect experience with eSIM Japan—super-stable network, easy installation, and hassle-free usage! ✅ We look forward to serving you on all your future trips. ✈️

  3. Loved it. Didn’t have connection issues or anything

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    • Thank you so much for your feedback! 😊 We’re thrilled to hear that you had a smooth experience without any connection issues. 📶 Your satisfaction is our top priority, and we look forward to serving you on your future trips! ✈️

  4. good service

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    • Thank you for your kind feedback! We’re glad to hear you had a good experience with our service 😊

  5. Fast and easy installation

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    • Thanks for letting us know! We’re thrilled that the setup was fast and hassle-free, and we’ll keep working to make your experience even better.

  6. it was very easy to use, it just works. perfect

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    • Thank you for sharing your experience! We’re glad that our easy installation meets your expectations. We look forward to continuing to serve you.

  7. Don’t know yet, we haven’t started

    • Thank you for your 5-star review! We truly appreciate your support and are glad you had a great experience with our eSIM services.

  8. The coverage has been awful, not like other times. I regret buying this esim card

    • Hello Fernando,|

      We’re really sorry to hear about your experience and understand your frustration. Our goal is always to provide reliable coverage, and it’s disappointing to know we fell short this time.

      We’d like to investigate the issue further and help resolve it.

  9. Could not activate the eSim after landing in Japan, useless!

    • Hello Alex,

      After reviewing your account, we can confirm that your eSIM was successfully installed and activated on your iPhone 16. Our records also indicate that a significant amount of data has already been used, which suggests that there were no issues with installation or activation.

      Please let us know if you need further assistance.

      Regards,
      Customer Support Team