| 5 star | 80% | |
| 4 star | 11% | |
| 3 star | 3% | |
| 2 star | 1% | |
| 1 star | 5% |
Customer Images

| 5 star | 80 | 80% |
| 4 star | 11 | 11% |
| 3 star | 3 | 3% |
| 2 star | 1 | 1% |
| 1 star | 5 | 5% |
Customer Images


Matt Meko
If I didn’t have your great service, I would have never been able to get around Japan. Thank you! 🙏🏻

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Check the list below to see if your device supports eSIM.
If your device is not listed, please contact us.
Check the list below to see if your device supports eSIM. If your device is not listed, please contact us.
✓ Compatible device
iPhone Air
iPhone 17, 17 Pro, 17 Pro Max
iPhone 16, 16 Plus, 16 Pro, 16 Pro Max
iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
iPhone SE3 (2022)
iPhone 13, 13 Pro, 13 Pro Max, 13 Mini
iPhone 12, 12 Pro, 12 Pro Max, 12 Mini
iPhone 11, 11 Pro, 11 Pro Max
iPhone SE2 (2020)
iPhone XR, iPhone XS, XS Max
(Recommended iOS version: iOS 13.3 or later)
! Incompatible Device
iPhone purchased from mainland China
iPhone purchased from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)
✓ Compatible device
Galaxy S26 5G, S26 Ultra 5G, S26+ 5G
Galaxy S25 5G, S25 Ultra 5G, S25+ 5G
Galaxy S24 5G, S24 Ultra 5G, S24+ 5G, S24 FE
Galaxy S23 5G, S23 Ultra 5G, S23+ 5G
Galaxy S22 5G, S22 Ultra 5G, S22+ 5G
Galaxy S21 5G, S21 Ultra 5G, S21+ 5G
Galaxy S20, S20+, S20 Ultra 5G
Galaxy Note 20, Note 20 Ultra, Note 20 Ultra 5G
Galaxy Note 20+, Note 20 FE, Note 20 FE 5G
Galaxy Fold, Z Fold 2, Z Fold 3, Z Fold 4 5G, Z Fold 5, Z Fold 6, Z Fold 7
Galaxy Z Flip, Z Flip 3 5G, Z Flip 4 5G, Z Flip 5, Z Flip 6, Z Flip 7
Galaxy A23 5G, A35 5G, A54 5G, A55 5G
! Incompatible Device
All Samsung S20 FE/S21 FE models
S20/S21 and Galaxy Z Flip 5G from USA
Note 20 Ultra and Galaxy Z Fold 2 from USA and Hong Kong
✓ Compatible device
Pixel 9, 9Pro, 9Pro XL
Pixel 8, 8Pro
Pixel 7, 7Pro
Pixel 6, 6a, 6Pro
Pixel 5, 5a
Pixel 4, 4a, 4XL
Pixel 3, 3XL
Pixel 3a, 3aXL
! Incompatible Device
Pixel 3 models manufactured from Australia, Taiwan, and Japan
Pixel 3 models bought from US or Canadian carriers other than Sprint and Google Fi
Pixel 3a models bought in South East Asia and with Verizon service
Check the instructions below to see if your phone is unlocked.
If locked, your local carrier can assist with unlocking it.
Check the instructions below to see if your phone is unlocked. If locked, your local carrier can assist with unlocking it.
If you have any questions or concerns, please contact us at [email protected].
Fast efficient service. Esim worked as expected. I use this company when I travel abroad as well as my requirements i Japan. Good help desk when required. Full 5 star rating from me.
Thank you so much for your wonderful review! ⭐ We’re delighted to hear that you found our service fast and efficient, and that the eSIM worked exactly as expected.
It’s great to know that you trust us for your travels abroad as well as your requirements in Japan, and that our support team was helpful when needed. We truly appreciate your 5-star rating! 🙌
We look forward to serving you again on your future trips. ✈️
Another perfect experience with ESIMJAPAN – super-stable network, easy installation/access, and no issues whatsoever. Will use again next time, and the time after that … and so on! Thank you!
Thank you for your amazing review! 🌟 We’re delighted to hear that you had another perfect experience with eSIM Japan—super-stable network, easy installation, and hassle-free usage! ✅ We look forward to serving you on all your future trips. ✈️
Loved it. Didn’t have connection issues or anything
Thank you so much for your feedback! 😊 We’re thrilled to hear that you had a smooth experience without any connection issues. 📶 Your satisfaction is our top priority, and we look forward to serving you on your future trips! ✈️
good service
Thank you for your kind feedback! We’re glad to hear you had a good experience with our service 😊
Fast and easy installation
Thanks for letting us know! We’re thrilled that the setup was fast and hassle-free, and we’ll keep working to make your experience even better.
it was very easy to use, it just works. perfect
Thank you for sharing your experience! We’re glad that our easy installation meets your expectations. We look forward to continuing to serve you.
Don’t know yet, we haven’t started
Thank you for your 5-star review! We truly appreciate your support and are glad you had a great experience with our eSIM services.
The coverage has been awful, not like other times. I regret buying this esim card
Hello Fernando,|
We’re really sorry to hear about your experience and understand your frustration. Our goal is always to provide reliable coverage, and it’s disappointing to know we fell short this time.
We’d like to investigate the issue further and help resolve it.
Could not activate the eSim after landing in Japan, useless!
Hello Alex,
After reviewing your account, we can confirm that your eSIM was successfully installed and activated on your iPhone 16. Our records also indicate that a significant amount of data has already been used, which suggests that there were no issues with installation or activation.
Please let us know if you need further assistance.
Regards,
Customer Support Team