At ESIMJAPAN.com, your privacy is very important to us.
ESIMJAPAN.com is operated by HARRIE Inc., a global travel connectivity company.
We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following types of information:
- Contact Information (e.g. email address)
- Device Information (e.g. device model, operating system)
- Usage Data (e.g. service usage, activation status)
- Payment Information (processed securely via third-party payment providers)
We collect only the information necessary to provide and improve our services.
2. How We Use Your Information
Your information is used to:
- Deliver and manage eSIM services
- Process payments and transactions
- Provide customer support
- Improve service performance and user experience
- Communicate important service-related updates
We will only use your information for the purposes stated above or for closely related purposes.
3. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory obligations
4. Data Sharing
We may share your information with trusted third parties only when necessary, including:
- Payment providers (for transaction processing)
- Network operators (to deliver connectivity services)
- Service partners (for technical operations and support)
We do not sell your personal data to third parties.
5. Data Protection
We take reasonable technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss or theft
- Disclosure or misuse
6. Cookies
We use cookies and similar technologies to:
- Improve your browsing experience
- Analyze website traffic and usage
- Optimize service performance
You may choose to disable cookies through your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent where applicable
To exercise these rights, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.
9. Contact Us
For any privacy-related inquiries: [email protected]
Our ESIMJAPAN.com customer support team, staffed with dedicated eSIM specialists, responds within 5 minutes via email upon receiving your inquiry.
