Which devices are not compatible with eSIM?

UpdatedJune 10, 2026

Quick Answer

You cannot use eSIM on carrier-locked devices or on devices that do not support eSIM hardware. Some phone models also lose eSIM support depending on the country or carrier they were purchased from.

iPhone models that do not support eSIM

Carrier-locked iPhones
iPhones purchased from Mainland China, Hong Kong, or Macao (Note: Hong Kong and Macao versions that support eSIM include iPhone XS, iPhone SE (2nd and 3rd generation only), iPhone 12 mini, and iPhone 13 mini)
iPhone 6
iPhone 7 series
iPhone 8 series
iPhone X
iPhone SE (1st Generation)

Samsung models that do not support eSIM

Carrier-locked Samsung devices
All Samsung S20 FE and S21 FE models (Note: Other S20 and S21 models may support eSIM)
USA versions of Samsung S20/S21 and Galaxy Z Flip 5G
USA and Hong Kong versions of Samsung Note 20 Ultra and Galaxy Z Fold 2
South Korean versions of most Samsung devices (Note: Samsung Galaxy Z Flip 4 and Galaxy Z Fold 4 purchased in South Korea support eSIM)
Canada and USA versions of Samsung S21 series devices (except FE models) may support eSIM if the One UI 4 update is installed
Samsung Galaxy Note 9, Note 10, Note 10+ or Note Lite
Samsung Galaxy S10, S10e, S10 Lite or S10+
Samsung S9 or S9+
Samsung S8 or S8+
Samsung S7
Samsung A series (A20, A21, A22, A23, A30, A52)

Other devices that may not support eSIM

Any carrier-locked device
Huawei P30 series
Huawei Mate series (e.g., Mate 10, Mate 20 Pro)
Xiaomi Redmi Note series (e.g., 9 Pro, 9T)
Xiaomi devices (e.g., Poco F3, 12T)
Oppo devices
Surface Duo devices
One Plus Nord
Sony Xperia
Asus ROG

Before you purchase

Please check both eSIM compatibility and carrier-unlocked status. If either condition is not met, the eSIM cannot be installed or used on your device.

Still need help? Reach out to our team directly.

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Which devices are not compatible with eSIM?

iPhone models that do not support eSIM

Samsung models that do not support eSIM

Other devices that may not support eSIM

Before you purchase

To activate an eSIM,
your device must be both

eSIM-compatible

Carrier unlocked

1. Go to [Settings] > [General] > [About] on your device.

2. Look for “Network Provider Lock – No SIM restrictions”:

◦ If you see this, your phone is unlocked.
◦ If not, your phone is locked.

1. Go to [Settings] > [Connections] > [Mobile networks] on your device.

2. Select [Network operators]:

◦ If multiple networks appear, your phone is likely unlocked.
◦ If only one network appears or you cannot find the option to search networks, your phone is likely locked to the carrier.

1. Go to [Settings] > [Network and Internet] > [Internet] on your device.

2. Select your SIM > [Automatically Select Network]:

◦ If multiple networks appear, your phone is likely unlocked.
◦ If only one network appears or you cannot find the option to search networks, your phone is likely locked to the carrier.

Which devices are not compatible with eSIM?

iPhone models that do not support eSIM

Samsung models that do not support eSIM

Other devices that may not support eSIM

Before you purchase

1. Go to [Settings] > [General] > [About] on your device.

2. Look for “Network Provider Lock – No SIM restrictions”:

◦ If you see this, your phone is unlocked. ◦ If not, your phone is locked.

1. Go to [Settings] > [Connections] > [Mobile networks] on your device.

2. Select [Network operators]:

◦ If multiple networks appear, your phone is likely unlocked. ◦ If only one network appears or you cannot find the option to search networks, your phone is likely locked to the carrier.

1. Go to [Settings] > [Network and Internet] > [Internet] on your device.

2. Select your SIM > [Automatically Select Network]:

◦ If multiple networks appear, your phone is likely unlocked. ◦ If only one network appears or you cannot find the option to search networks, your phone is likely locked to the carrier.

◦ If you see this, your phone is unlocked.
◦ If not, your phone is locked.

◦ If multiple networks appear, your phone is likely unlocked.
◦ If only one network appears or you cannot find the option to search networks, your phone is likely locked to the carrier.

◦ If multiple networks appear, your phone is likely unlocked.
◦ If only one network appears or you cannot find the option to search networks, your phone is likely locked to the carrier.